This help article is for an old version of Direct Mail.
We recommend our customers not save their Direct Mail project files on network file servers. The reason for this recommendation is that we have seen a number of customer projects become corrupt due to misbehaving file servers or network interruptions. This is in addition to slower performance that comes from reading and writing project data over the network. The recommended solution for accessing your project from multiple devices is to use Direct Mail’s built-in cloud syncing service. You’ll enjoy fast, reliable syncing, plus extra features like team-collaboration, autoresponders, integrations, and more.
Direct Mail’s built-in cloud syncing service is available at no extra charge. To move your project to the cloud:
- Choose “File > Move To…” from the menu bar at the top of your screen
- Select “Cloud” as the destination
- Click Move