Yes, Direct Mail is compatible with the GDPR

This help article is for an old version of Direct Mail.

Direct Mail is fully compatible with the GDPR. You can browse our full guide to the GDPR for all the details, but here are the key points:

Direct Mail is compatible with the requirements of the GDPR and can be used to process the personal data (i.e. email address, name, etc.) of your mailing list subscribers. Please make sure you have obtained consent from the people on your mailing list before emailing them. Please see our guide for more detail.

Yes, you can use Direct Mail if you are located in the EU

You can lawfully use Direct Mail even if you are located in an EU member state. As explained in our guide, we have certified to the cross-border Privacy Shield framework, which gives you a recognized legal basis for using Direct Mail to process the personal data of EU citizens.

Yes, we have a Data Processing Addendum available

For our customers in the EU who require it, we also have a Data Processing Addendum available.

Yes, we are happy to help

Have questions? Please contact our support team and we’ll be glad to answer.