Help Documentation 〉Old Versions of Direct Mail 〉Autoresponders 〉

Editing an autoresponder

This help article is for an old version of Direct Mail.

In general, you can edit your autoresponder settings at any time, even after you've started the autoresponder. There are a couple exceptions, however:

  • Once you've started your autoresponder for the first time, the type of trigger cannot be changed, even after pausing the autoresponder. If you want to use a different type of trigger, you'll need to create a new autoresponder instead.
  • Once you started your autoresponder, the message content cannot be edited. If you want to edit the content of your autoresponder, you'll need to pause it first. After you've finished making your edits, the autoresponder can be restarted.

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