This help article is for an old version of Direct Mail.
If you are sending using your own mail server and you encounter SMTP delivery errors, here are some things to try:
- Check that your Internet connection is still up.
- Make sure that you have entered the correct address, port, username, and password for your mail server. Configuring Direct Mail to send using your mail server
- It is possible that your mail server administrator has set a limit to the amount of email you are allowed to send. See "About rate limits" for more information.
For faster, error-free delivery with no rate limits, try using our e3 Delivery Service.