Help Documentation 〉Old Versions of Direct Mail 〉Campaign Reports 〉

Discovering what email clients your recipients use

This help article is for an old version of Direct Mail.

You may want to know what email clients your recipients are using in order to optimize the design of your template. For example, if most of your recipients are reading your email in Outlook on Windows, your message should not use fonts that are unavailable on Windows.

Here's how to see what the popular email clients are:

  1. Go to the Reports tab.
  2. Click on the email campaign you want to inspect.
  3. The top 5 email clients are shown in the Summary section. To view more than 5, click the downward facing arrow underneath the top 5 list.

You can also view email client information in the "Recipients" section of the campaign report as well as the "Charts > Email Clients" section.

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